FAQ

1. How can I place an order for flowers or a florist's service?

You can contact us via the contact form on our website, send an email to office@artgarden.waw.pl, or call us at +48 538 543 307 or +48 698 227 022. We will prepare a personalized quote and discuss the details.

2. Do you offer flower delivery?

Yes, we deliver to Warsaw and the surrounding area (up to 50 km). Delivery costs are determined individually depending on the distance and size of the order.

3. How far in advance do I need to place an order?

For bouquets or small arrangements, please contact us at least two days before delivery.
For larger projects (e.g., wedding decorations, events), it's best to contact us a few weeks in advance.

4. Can I order a custom decoration design?

Of course! We specialize in personalized floral designs. Contact us to discuss the details – we will prepare a design tailored to your needs and budget.

5. Can I see examples of your work?

Yes, you can find our portfolio on our website and on our social media.

7. How can I pay for my order?

Payments are accepted by bank transfer or cash on delivery. Details are discussed individually upon order confirmation.

8. Do you provide venue decorations for weddings and other events?

Yes! We provide comprehensive wedding, First Communion, corporate, and other celebration decorations. We prepare a complete floral and decorative arrangement according to your expectations.

9. Can I return my flowers?

Due to the nature of the products (fresh flowers and plants), returns are not possible unless the product is not as ordered or damaged. In such a case, please contact us promptly.

10. What areas do you serve?

We operate primarily in Warsaw and the surrounding area (up to 50 km), but for larger orders, we can also travel to other locations.

11. How is the order cost determined?

The cost depends on the type of flowers, the size of the arrangement, and any shipping costs. After receiving your inquiry, we will prepare a personalized quote.

12. Can I order a pick-up service?

Yes, you can pick up your order in person at our florist's studio by appointment.